I Hate Drive-Thru's

I don't like complaining but I need to write these things down so they stop bothering me so much.  Things that people do (patients) at work make me hysterical, whether that emotion be anger or amusement.  Today, and unfortunately at the very beginning of my day, someone made me so angry I couldn't stop thinking about it.  So I'm going to write it down here to express my anger (since punching her in the face would have gotten me fired) and then end on a lighter note..

First off, if you're going to come get your prescription filled at ANY pharmacy, please don't use the drive-thru.  It is so annoying.  Get off your butt, walk in the store, have the opportunity to smile at others as you walk around.  It doesn't surprise me that most drive-thru regular's are menopausal women picking up their Estradiol's.  Anyways.. part of the reason I hate the drive-thru is because we use the "drop-box."  It's a box that slides in and out of the wall so we can transfer money, bags, etc.  So anyways.. this women comes through the drive-thru and I pass out the clip-board with the papers she must sign to verify she picked up her prescriptions.  Note here that I also get very frustrated with people who have no sense of sense (or balance).  I purposely clip the pen in the clip-board clip so it doesn't fall onto the ground outside.  Well, this women, like so many others, didn't clip it back in, just sets the pen on top.  She overturns the clip-board as she puts it back in the box and the pen goes flying.  Now, most people will apologize, open their door, step out and get the pen.  But no, this lady did not take the initiative.  So, with a smile on my face, I asked her nicely (I'm not exaggerating!) if she could get the pen for me.  She looked at me and said "Absolutely NOT! I'm sure you can come up with another one." in a less-than joyful tone. I was thinking to myself, "In fact, we CAN'T because there is only 2 left back here and now only one! Anyways, what's so hard to get out of your car and pick it up?"  Instead, stick her head way out her window like a panting dog (which probably took just as much energy as it would of to open the door), swings her arm down the side of her car out her window and makes a comment about how many pens are down there as if she was surprised.  "Well DUH!" I thought!  Ugh!  So instead of her using a fraction of the time and energy to pick up the pen I now had to run out into the front store, grab a pack of pens, document a mess of information, page the manager so he can document it and in the works I leave a line of customers inside while I do this.  But I had to, they needed something to sign their papers with, too.  Moral of the story: never use the drive-thru at any pharmacy (unless your nine months and one week pregnant or just gave birth within 24 hours) and if you're one of those exceptions pick up the pen.

On a lighter note, here's a funny tale of the pharmacy:

It's New Year's Eve and a guy calls up, I answer the phone.

Patient: "Hi, I'm wondering if it be possible if I could skip out on my seizure med tonight, I want to drink."

Me: "Do you get seizures frequently if you don't?"

Him: "Oh yea! If I don't take it I'll get one for sure!"

Me: "I heavily recommend you take your medication then and don't drink."

Him: "But I want to drink."

Me: ".. then you'll have a seizure."

Him: "But can I not take my medication so I can drink?"

Me: "Honestly, you can do whatever you want but I personally would take your medication today and not drink later."

Him: "So if I wanted to not take my medication and drink later, I could?"

Me: "Won't you get a seizure then?"

Him: "Yeah.."

Me: "Well, there's your answer."

Him: "Ok, I won't take the medication then."

Me: "Ok sir, you have a nice evening."